Refund and Returns Policy

Refund Policy

We believe in satisfying and delighting our customers. The product which we sell we belive that is the best customer can get at the price. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. Items which have reduced selling price are considered as sale items and which are sold at full price are considered non-sale (fresh) items. 

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

  • If you have received damaged product or the wrong item, please mail us at returns@peachmode.com with your order number and couple of pictures of the material within 7 Days of delivery. 

  • We will try and replace the product as soon as possible or credit the amount if you need.

  • At Peachmode each product is quality checked, verified and then shipped to the customer but we understand that manual errors can happen and hence we offer to exchange the product or ship a new piece.

  • Sale of clearance sale items as defined are final and will not be exchanged. 

Do not like the product / Product not as per the picture shown:

  • We understand that in some cases that you may not like the product which you have received or you feel that the product is different from what was shown. There might be several reasons for that. However we do have a flat 7 Day return policy in such cases. It is applicable in case of non clearance sale items.

  • Please mail at rbe14015@gmail.com with order number and reason for return.

  • We will get back to you with return packing slip and pickup arrangements in 48-72 hours. (if the pickup is not available at your pincode then please send the package back to us and we will reimburse upto INR 100/- as the courier charges)

  • Cash refund will not be given.

  • Sale of clearance sale items are final and will not be exchanged

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